Data Security

Bl99 Privacy Policy – Your Data Is Our Responsibility

Bl99 takes your personal data seriously. On this page, you'll find everything you need to know — what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 Bangla Version Reading time: approximately 8 minutes

How We Protect Your Privacy

A summary of the key points of bl99's data protection policy

Encryption Protection

All your data is transmitted via 256-bit SSL encryption. Data stored on our servers is kept in encrypted form as well.

No Sale of Data

Bl99 never sells your personal information to third parties. Data is not shared unless required by law.

Your Controls

You may request to view, correct, or delete your personal data at any time.

Cookie Transparency

This page details every cookie we use and why. You have the option to disable all non-essential cookies.

KYC Security

Identity documents submitted for KYC verification are stored on secure servers and deleted once verification is complete.

Marketing Opt-Out

If you no longer wish to receive promotional messages from bl99, you can unsubscribe at any time — opt out with a single click.

SSL 256-bit
Encrypted
KYC Verification
Secure Process
Secure Servers
Encrypted Storage
Fraud Detection
24/7 Monitoring
Two-Factor Verification
2FA Protection
No Data Sales
Zero Third Parties
Our Commitment in Brief

Bl99 respects your privacy. We only collect information that is genuinely necessary to provide our services. Your data is never sold or shared with third parties without your consent.

1

Scope & Applicability

This Privacy Policy applies to all services on the bl99 platform. It is in effect whenever you visit the bl99 website, open an account, use the mobile app, or contact our support team.

By using bl99's services, you are deemed to have consented to the collection and use of your data as described in this Privacy Policy. This policy is updated periodically, and the date of the latest revision will be noted at the top of the page.

While this policy is written in Bengali, the governing legal document is in English. In the event of any discrepancy in interpretation, the English version shall prevail.

2

What data do we collect?

Bl99 collects information in three main ways – what you provide directly, what is automatically gathered as you use the platform, and what is obtained from third parties for verification purposes.

Data TypeExamplePurpose of Collection
Identity InformationName, date of birth, national IDKYC Verification & Age Confirmation
Contact InformationMobile number, emailAccount Verification & Communication
Financial InformationMobile Pay/Nagad number, transaction historyPayment Processing
Usage DataGame history, betting records, login timesService Improvement & Responsible Gaming
Technical InformationIP address, device information, browserSecurity & Fraud Prevention
Cookie InformationSession cookies, preference cookiesImproving User Experience

We only collect data that is necessary to provide our services. Any additional information requested will be optional and clearly indicated as such.

3

How is your data used?

Bl99 uses your data solely to operate our services effectively. Personal information is never shared with third parties for advertising purposes.

  • To create, manage, and verify your account.
  • To process deposits, withdrawals, and payments.
  • To monitor your gaming activity and promote Responsible Gaming.
  • To prevent fraud, money laundering, and unauthorized access.
  • To provide customer support and resolve complaints.
  • To send personalized bonuses and offers where applicable (subject to your consent).
  • To fulfill legal obligations.

Bl99 uses machine learning to analyze user behavior, strictly for the purpose of enhancing platform security and service quality.

4

How long is data retained?

Bl99 does not retain data longer than necessary. All data is deleted or anonymized once legal and regulatory obligations have been fulfilled.

  • Active account data: retained until the account is closed.
  • Transaction records for closed accounts: 5 years (as required by law).
  • KYC documents: up to 1 year after verification is complete.
  • Logs and technical data: up to 12 months.
  • Cookie data: Varies by cookie type, typically 30 days to 1 year.

Deletion requests will be fulfilled within 30 days, unless retention is required by law.

5

Who Is Your Data Shared With?

Bl99 never sells your personal data to third parties. Limited information is shared with select partners only where necessary to operate our services.

  • Payment Providers: Mobile Pay, Nagad, Rocket – for processing transactions.
  • KYC Service Providers: For identity verification purposes, limited to specific data only.
  • Game Software Providers: Limited data required to operate the games.
  • Cybersecurity Partner: To prevent fraud and money laundering.
  • Law Enforcement: Only when required by law.

All third-party partners are contractually bound to comply with bl99's privacy policy and may only use your data for specified purposes.

6

Cookie Policy

Bl99's website and app use several types of cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie TypesPurposeRetention PeriodCan it be turned off?
Essential Login sessions, security tokens, language preferences Until end of session No – required for the service
Functionality Game preferences, theme settings, betting history 30 Days Yes
Analytics Page visits, button clicks, usage patterns 90 Days Yes
Security Fraud detection, prevention of multiple accounts 1 Year No – required for the service

You can disable cookies through your browser settings, though doing so may affect certain site features. Cookie preferences can also be managed within the app settings.

7

Your Rights

Every registered bl99 user has important rights over their own data. To exercise these rights, please contact our support team.

Right to Access Your Data

The right to know what information bl99 holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data unless we are required by law to retain it.

Right to Restrict Processing

You may request that data processing be restricted to specific purposes.

Data Portability

You can request a download of your data in a readable format.

Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise your rights, email us at support@bl99.biz or reach out via live chat. We typically respond within 30 days.

8

Security Measures

Bl99 protects your data using industry-leading security standards. For us, security isn't just a promise – it's part of everyday operations.

  • 256-bit SSL/TLS encryption on all data transmissions.
  • Sensitive data stored on our servers is AES-256 encrypted.
  • Two-factor authentication (2FA) is available on all accounts.
  • Regular third-party security audits and penetration testing.
  • Round-the-clock DDoS protection and firewall.
  • Automatic account lock upon detection of suspicious login activity.

In the event of a data security breach, bl99 will notify affected users within the legally required timeframe and take all necessary action.

9

Child Protection Policy

Bl99's services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • Age is verified through identity documents during the KYC process.
  • Any account found to belong to a minor is immediately closed.
  • All data associated with them is permanently deleted.

If you become aware that someone under the age of 18 is using bl99, please notify us at support@bl99.biz.

10

Contact & Complaints

For any privacy-related questions or concerns, please reach out to our Data Protection team.

  • Email: privacy@bl99.biz (Privacy-Related)
  • General Support: support@bl99.biz
  • Live Chat: Available 24/7 on the website and app

Privacy-related complaints are typically responded to within 14 business days. Complex cases may take up to 30 days, and you will be informed in advance if that applies.

FAQs

Frequently Asked Questions by bl99 Users

Yes – you can use bl99 fully through a mobile browser without installing the app. Simply open bl99.biz in Chrome, Firefox, or any modern browser and the site will automatically load in a mobile-friendly layout. Deposits, betting, Live Casino – every feature works in the browser too. The app may be slightly faster in terms of performance, but the browser experience is nearly identical. One handy tip: open bl99 in Chrome and tap "Add to Home Screen" to place a shortcut icon on your phone's home screen. Tapping it will open the site much like an app – full screen, no address bar. So not having the app downloaded is no problem at all.

Winnings at bl99 come through two main channels. Amounts won in slots or table games are credited to your balance instantly — no waiting required. To access those funds, you'll need to submit a withdrawal request. Withdrawals via Mobile Pay or Nagad are typically processed within 1 to 3 hours. First-time large withdrawals may take a little longer due to KYC verification. In general, withdrawal requests submitted before 10:00 PM are processed the same day, provided there are no issues. VIP members enjoy even faster processing. If your withdrawal takes more than 24 hours, contact us via live chat and we'll resolve it promptly.

Play with Peace of Mind – Your Data Is Safe

Protecting your privacy and security at bl99 is our top priority. Register today and enjoy gaming in a trusted environment.

SSL Secured · No Data Sales · 18+ Only

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